A fully restored historical home, located in the center of the city, 250m from the intercity bus depot. Lavishly equipped kitchens, free herbs and spices, free tea and coffee, free spa pool, email, camping gear hire, log fire, bizarrebeque, large garden and friendly palace guards.
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114 Rutherford Street, Nelson. |
Phone:
Fax:
Email:
Website
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(03) 548-4691
(03)548-4658
Click here for email address
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Write a Review.
| Review by:J. Johnson on 27-Jul-2003
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I stayed at the Palace in Nelson in late 1999 for a few days...it was wonderful. The bedroom had a bright, airy feel, and the house was beautiful. The location was good---situated on a little overlook, minutes from the city center. I highly recommend The Palace for those seeking a hostel without the party atmosphere.
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| Review by:Paulette van Der Walt on 18-Apr-2004
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I found Tthe Palace diasappointing in fact when I arrived my booking had been crossed out, after previously phoning 2 weeks before to ask for an account number to pay the accomodation in full, and after having booked 2 months prior to phoning to confirm. I see the last review 1999 on the website would seek more recent reviews
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| Review by:Karen on 12-Oct-2004
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Great location and the house is lovely. The guy that runs it is a shocker. Bookd 2 months in advance, re-confirmed about a week before arriving and our booking was lost. Despite having travelled widely this was the first time we encountered BED BUGS. Lots of them. With HUGE teeth. Staff response - "I'm not surprised" (!!!!!). After much discussion, and lots of excuses from the owner about why it wasn't his fault, we were begrudgingly offered a partial refund. I suggest the owner either sell up or go on some customer service training, ASAP. And to people thinking of staying there - go somewhere else.
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| Review by:Lisa Scott on 13-Oct-2004
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10/2004-V disappointing. Booked months in advance to ensure room &-due to comment by previous traveler-contacted hostel to confirm booking 3 weeks before arriving. When we turned up booking made for wrong dates (despite confirmation) & no rooms left.One dummy spit later & we had a room-found out in due course it was shared w. bedbugs!Quite a revelation as after 2 yrs in the 3rd World never encountered one. Doesn't say a lot about cleanliness of hostel, which could be improved! Poss. even more surprising than unwanted bed-fellows was reaction of hostel staff 1.not surprised;2.offered no apology;3.did not appear to have firstaid kit for the 50+ bites;4. did not offer compensation & owner indicated the bedbug issue was not his fault. Hostel staff be warned-word of mouth is a powerful thing.
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| Review by:Anja Diederich on 17-Dec-2004
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I sooooo much enjoyed my stay in the Palace - wonderful atmosphere, yummy breakfast and loevely hosts! I felt like being at home!!
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